Pullman Jakarta Indonesia

Two of the best features of this hotel is its cleanliness and customer- centric employees. The rooms are clean and the toilet -- it is the first thing my wife and I would do is to check the toilet -- it is squeaky clean. The customer service is great - it is natural of Indonesians in hospitality industry to be extremely polite to customers but this hotel employees have gone extra mile for what we ask and inquire. Kudos to the hotel management. The other good feature is its vicinity to the shopping complex, Plaza Indonesia and Grand Indonesia Shopping Town (typical of Indonesian Chinese wanting to grossly exaggerate the size of the mall). SInce our arrival in the midst of Jakarta Great Sale (17 June - 17 July), it was indeed heaven for us, shopaholics!

Just outside the hotel, there is a long and elongated pedestrian bridge, with lots of steps, to Plaza Indonesia. For those who have back pain, you can easily get prolapsed disc if you try climbing the steps with your shopping bags in both hands. It is safe to use the pedestrian bridge during the day, but it may pose some danger to tourists. I think the hotel should deploy some security personnel there.

I love hotel nikko!! Although the room is small, it is very comfortable and cozy. U are able to watch tv from the bathroom as the bathroom walls are glass. There's a full blackout roller curtains, so you dont have to worry if you were to share the room with your friend. Their swimming pool is a heated pool, perfect for a night swim. Very clean and pretty. They have tight security too. It's the same as most malls. We have to go through a check before we could enter the door. The location is very good. Just opp our hotel is plaza indonesia/hyatt hotel. And next to plaza indonesia is Grand indonesia. Both luxury and casual shopping. With nice cafes and restaurants.

They only provide one set of toothbrush for a room for 2. other than that it was really a cozy stay.

the bed is very comfortable and the location is excellent

the rooms are in need for some renovation.

the location is very good and the staff is extremely friendly. Condition of the newly renovated rooms is very good

housekeeping was not so good

Hotel location is good if you have city trip and it is close by a 5 star shopping center.

Hotel is partly under renowation, like swimming pool and spa.

Clean room, good location, minutes walk to Plaza Indonesia

We came at 4pm, but the room still not ready for check in. We need to came back another hour.

Nice hotel with high standard and good breakfast situated centrally in Jakarta. Nice swimmingpool and fitness center. Two large shopping centres across the street with most European and American brands and a lot of restaurants. You need to take taxi to other places in Jakarta from this hotel like from other hotels, but this one is centrally situated.

Great Japanese restaurant. Great Gym. Great service. Near 2 high end malls.

No dvd player.

Super friendly and helpful staff and great value for money. They put much thought into the room design. Spa area is also great.

This great hotel had only one minor issue, as you could find some hairs in the bathroom. This shouldn't happen in a 5-star hotel.

Location and clean room

Little bit uncomfortable bed. Bathroom is not completely separate because the wall is made of glasses

The room is small but very clean n comfy. It fits 1 adult n 2 kids perfectly but not recommended for more than 3 pax. It takes 15-30 min to kidszania depending on traffic. Kids loved the breakfast buffet n swimming pool. Will definitely choose Pullman Thamrin again.

None

I am travelling with children and have requested for connecting rooms. I know that this will be subject to availability, but I think such a simple, but important request could have been fulfilled with proper planning. I am sure the rooms division can churn out a daily/weekly request report that you may plan ahead and block rooms for such a requests.

room was so comfortable, free cable and wi fi internet also was good. even renovation was still going on , everything was fine.. swimming pool and fitness facilites were also so good..

Location. Facilities

Le Club does not add stays to the frequent traveller programmer if the stay is not booked directly with the hotel !!? The WiFi connectivity is unreliable, slow, and cuts out.

Location, facilities

Le Club does not add stays to the frequent traveller programmer if the stay is not booked directly with the hotel !!? The WiFi connectivity is unreliable, slow, and cuts out.